GTM — Strategic Accounts

About the role

You will develop long-term customer relationships by understanding their products, technology and business priorities. Find opportunities for better software, define them with our delivery team and take commercial responsibility for the relationship.

This is a role for someone who stays close to customer outcomes and can turn a useful discovery conversation into the next engagement.

What you'll do

• Build trusted relationships with customer executives and product leaders.
• Understand the customer's workflows, systems and product priorities.
• Identify new product and technology opportunities within strategic accounts.
• Work with Product, Design and Engineering to define useful engagements.
• Own commercial conversations, proposals, renewals and expansion.
• Stay involved as work moves into delivery and reaches users.
• Connect new opportunities to the outcomes of previous engagements.
• Keep customer priorities and delivery commitments clear across the team.

You might be a fit if

• You can hold credible conversations with technical leaders and executives.
• You build relationships through an understanding of the customer's business.
• You have sound commercial judgment and take responsibility for outcomes.
• You work well with product, design and engineering teams.
• You look for opportunities to improve a product, not simply to maintain an account.